Survey Results
I’ve been surveying our customers. The results? Over 95% plan on using us again. That’s great! Thank you for your vote of confidence and your business.
Now the question is how to handle the just over 4% of respondents who indicated that we would not be their first choice. Part of me says, don’t worry about it. Part of me is very worried about it.
For now, the team and I will concentrate on doing more of what people said they liked: provide personal, knowledgeable service.